
Custom House Courier Service
Courier transport shaped around Custom House access
Custom House includes exhibition-area hotels, offices and modern residential buildings. A campus or multi-building collection requires more than a postcode: dispatch should know the approved gate, room or office, visitor procedure and staff contact holding the item.
Have the Custom House consignment details ready?
Obtain Custom House campus directions from the releasing department, including the gate used by deliveries. Measure technical cases only after all accessories are packed.
Custom House Collection Planning
Guide the courier to the right Custom House entrance
Large sites create a journey within the address. Describe that internal leg so the courier reaches the right staff member without wandering through public entrances.
Start with the permitted gate
Ask security or reception which entrance a delivery vehicle may use and whether arrival must be announced. Include building and room identifiers that remain visible from inside the site.
Inventory technical contents externally
Count closed cases and note their gross measurements without exposing sensitive equipment detail. Declare fragile panels, wheels or carrying orientation that affects ordinary handling.
Coordinate a departmental handover
Give the receiving institution's department and a named employee, then check whether central reception may act as backup. Add any purchase or transfer reference used internally.
Custom House Courier Questions
Practical answers for a collection in Custom House
Campus transport can be reviewed when the organisation authorises access. Provide the designated entrance, building, room and staff telephone for the proposed collection period.
Useful directions cover the route from the public road to visitor parking and then to the handover point. Avoid unsupported shortcuts or entrances closed to contractors.
A secured technical case may be assessed from its packed size, weight and handling. Tell dispatch if it must stay upright or if one-person lifting is unsuitable.
A named department and employee can be included. Confirm whether reception or security may accept on their behalf if the primary contact becomes unavailable.
Journeys outside east London may be considered. The final address and due requirement are needed before distance, timing or capacity can be discussed.
Custom House service area links
Custom House: nearby courier locations

Collection From Custom House
Put the complete Custom House journey into one call
For a Custom House collection, combine campus navigation with the case specification and far-end contact. This gives the operator a complete physical handover to evaluate.